I double checked, there are no br-tags in the template. And some users do not have the extra blank space at all. And most of the time the blank space appears together – so 3 inches of blank space, then a number of bookings appear one line per booking together (no blank space), then an inch of blank space, and then another booking or two.

It appears users who have had a lot of bookings have the large blank space versus those with one or two bookings don’t have any blank space.

Could it be something in the data? Could there be bookings in the data without the info I’m trying to display? (STARTDATE, STARTTIME, etc.). What field does the year come from where I’m comparing it to “2017”? Maybe if I can display other fields in the record that are not blank, it might give me a clue as to why it is displaying the lines? Seems like it is making the match on the year, but the data I’m displaying is blank – not sure why that might be, but I’m just trying to think of other places to look.

Thanks for your help!

Thank you for the idea to put some text after the closing eme_if. I have figured out what it is doing. It is displaying a line for all the person’s bookings each time, but if it doesn’t meet the criteria — meaning if the event was in 2016 — it just shows that line as blank (as opposed to not displaying it at all) – and then it shows the desired text for all the events that were in 2017. I know it didn’t used to do that because I had templates that would just show a particular month and year so I could group each month together.

Is there any other way I can suppress those lines from displaying? Or am I missing something in my eme_if statement?

Thanks!

Hi Franky, sorry to bring this up again, but I don’t think I was clear on the problem we are experiencing. What I found out when testing a little more is that the lines are actually not “empty” and we do not have an empty line before or after the [eme_if].

The system is actually still displaying lines for events that do not meet the criteria in the [eme_if] – it is just not displaying any “data” with them (which makes them appear “blank”). It does though display the data for the lines that meet the criteria in the [eme_if] statement.

So what we are getting is what appears to be a bunch of blank lines (which really represent the events the person registered for in 2016) and then the events for 2017 show the StartTime/EndTime as requested. So it appears as if the [eme_if] is only working partially, it does differentiate on the data based on the criteria, but it’s not suppressing lines for the events that shouldn’t be shown.

So our display looks something like this (where the blank lines are really events with a start date in 2016 the person registered for after they registered for the 2017 events):
event with a startdate in 2017
event with a startdate in 2017

event with a startdate in 2017
event with a startdate in 2017

The [eme_if] statement we are using looks like this (our eme_if’s were working fine for a long time – the problem appeared after one of the recent updates):
[eme_if tag="#ESCY" value="2017"]#_STARTDATE — #_LINKEDNAME — #_STARTTIME to #_ENDTIME[/eme_if]

Any help you could offer would be greatly appreciated. thanks!

I’m not sure what you mean by I haven’t shown the format I use. Do you mean the eme_bookings statement? If so, I’ve included it below. Please let me know if there’s something else I can provide to help figure out the issue:

Here is what I’m trying to display on the page:
<p style=”text-align: left;”>All My Events:
<span style=”font-size: 12px;”>(shown in registered order – oldest to newest)</span></p>
[eme_mybookings template_id=3 template_id_header=5 template_id_footer=7 future=0]

Where:

template_id 3 = [eme_if tag="#ESCY" value="2017"]#_STARTDATE — #_LINKEDNAME — #_STARTTIME to #_ENDTIME[/eme_if]
template_id_header 5 = <ul>
template_id_footer 7 = </ul>

I checked all the templates, there are no extra lines/new lines that I can see. And none of these templates have been changed for a long time. Recently, they were just showing the events from 2017 (no blank lines).

When I remove the eme_if statement and show all the bookings, it shows the same number of lines with the eme_if – where the blank lines were, 2016 events are now displayed.

For example:
event with 2016 date (blank line with the eme_if statement)
event with 2016 date (blank line with the eme_if statement)
event with 2017 date
event with 2017 date
event with 2016 date (blank line with the eme_if statement)
event with 2017 date
event with 2017 date
etc…

Ok, thanks, sorry about that. I had the “li” in there before and removed it when I was testing to try to figure out what was going wrong. Put it back in and I get the same results. Tried it also by using blank header/footer templates without the “li” – also same results.

Here’s the code from the page displaying the bookings where the extra lines are displayed – the header/footer templates are empty (w/eme_if):

<p style="text-align: left;"><strong>All My Events:</strong>
<span style="font-size: 12px;">(shown in registered order - oldest to newest)</span></p>
[eme_mybookings template_id=37 template_id_header=43 template_id_footer=45 future=0]

Here’s the code from template 37:
[eme_if tag="#ESCY" value="2017"]<strong>#_STARTDATE -- </strong>#_LINKEDNAME <strong>--</strong> #_STARTTIME to #_ENDTIME[/eme_if]

Here’s the code from the page where the bookings are displayed as expected (no eme_if):

<p style="text-align: left;"><strong>All My Events:</strong>
<span style="font-size: 12px;">(shown in registered order - oldest to newest)</span></p>
[eme_mybookings template_id=3 template_id_header=5 template_id_footer=7 future=0]

Here’s the code from template 3:
<li><strong>#_STARTDATE -- </strong>#_LINKEDNAME <strong>--</strong> #_STARTTIME to #_ENDTIME</li>

Here’s the code from template 5 (header):
<ul>

Here’s the code from template 7 (footer):
</ul>

The big difference between the two displays appears to be the eme_if statement. What do you think?

YES! It seems to have done the trick! Thank you so much for sticking with me through this.