Events Made Easy › Forums › Generic › captcha – You entered an incorrect code

Viewing 6 posts - 1 through 6 (of 6 total)
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  • Wed 19 Sep 2018 at 21:42 #58451
    Anonymous
    Inactive

    After update to latest version, the captcha has stopped working and returns the “You entered an incorrect code” message.

    Any ideas how I can fix this asap?

    Wed 19 Sep 2018 at 21:49 #58452
    Franky
    Keymaster

    I’m guessing you’re using a caching plugin … I’m totally obeying all WP rules, so try first disabling your caching plugin

    Wed 19 Sep 2018 at 22:03 #58454
    Anonymous
    Inactive

    Thanks for the fast reply. I have deactivated the WP Fastest Cache plugin and for good measure also cleared my browsers cache, just in case but the issue still exists. Any ideas?

    Thu 20 Sep 2018 at 00:57 #58456
    Franky
    Keymaster

    EME writes a small file in the wordpress temp dir. This directory is defined by wp:
    https://developer.wordpress.org/reference/functions/get_temp_dir/

    Do you by any chance have WP_TEMP_DIR defined in your wp config? If so: check that dir and its permissions so your webuser can write in them. If not, check the result of the php function call sys_get_temp_dir() and check that dir. If that function doesn’t exist, check your php ini settings for the value of upload_tmp_dir and check that dir. If that dir has a problem too, check WP_CONTENT_DIR , etc … (like mentioned in the link above in fact).

    Sat 22 Sep 2018 at 00:43 #58471
    Anonymous
    Inactive

    Any update on this issue – I am also having the same issue after updating the plugin for FrontEnd Submit and EME plugin I am not able to use the Captcha – as I get the same error.Thank you

    Sat 22 Sep 2018 at 01:22 #58472
    Franky
    Keymaster

    The person reporting the issue did not reply to my questions. Please read the questions in my previous post and come back with the answers once you checked these.

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