Events Made Easy Forums How do I … Edit Free Seats Remaining

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  • #59965
    Anonymous
    Inactive

    Hi there,

    Is it possible to easily and quickly edit the number of booked seats / free seats remaining for an event?

    Our client recently reported that they think they had different people submit registrations at the same exact time, which could have caused the seat to be counted only once, instead of twice.

    I communicated the quick fix of simply submitting three dummy reservation requests to get the count to display correctly, but is there an easy way to make this edit?

    Thank you so much for your help!

    #59966
    Franky
    Keymaster

    The free seats are calculated based on the total number of seats and the ones already booked, so it can’t be edited. So far I haven’t yet encountered this case, and new bookings are just a db-insert (meaning that it would be more feasible to have *more* bookings than intended in the most extreme case, but never *less*).

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