Events Made Easy › Forums › Generic › Issue after successful payment

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  • Fri 12 Mar 2021 at 07:24 #62355
    Anonymous
    Inactive

    Hello,

    I am facing the very critical issue. After the succefull payment on the backend in the “Approved Bookings” section it syas paid “NO”. Also I have used the Multiseat and multiplrice event. Please help me to fix the issue.

    Thanks

    Fri 12 Mar 2021 at 08:45 #62356
    Franky
    Keymaster

    Which payment gateway did you use? And is it test (sandbox) or production? Also: on a public server or internally?
    The fact that you use multiprice/multiseat is not relevant for payments, so that’s not an issue.

    Mon 15 Mar 2021 at 08:10 #62367
    Anonymous
    Inactive

    Hello,

    Thanks for the revert back!!

    I am using the paypal payment gateway in production mode.

    Mon 15 Mar 2021 at 09:48 #62368
    Franky
    Keymaster

    If it got paid but not marked paid, it probably means that the person who paid closed the paypal payment page before returning to your site. Paypal is lacking in that regard with their php sdk …
    I recommend that you switch to the “paypal legacy” method for payments, that supports notifications from paypal. I’ll try to add some code to verify outstanding paypal payments once every 5 minutes too

    Mon 15 Mar 2021 at 12:47 #62369
    Anonymous
    Inactive

    Thanks for the information, I will try this and will let you know!!!

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