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In this case the email forms send to the contact person informing about the booking status are beginning with “Hello #_CONTACTPERSON,”.
I can verify that at least till 16th may the received mails started with “Hello <Firstname of contact person>,” (showing the real firstname of the contact person, nothing more).
Since 1st of July (there was no mailing in between) the mails start with “Hello <Firstname of contact person> <Lastname of another person>,”.
And this lastname is always from the same different person.I couldn’t figure out yet, what is going on.
The Full name format is #_FIRSTNAME #_LASTNAME
I can’t see any connection between the two persons. They have different
first and lastnames, different mail address. And there are lot of other persons existing.
Both were not connected to an WP account, but I did that now for the contact person (don’t know if this changes anything).It might be a workaround to modify the full name format to only #_FIRSTNAME, but obviously there is something going wrong.
See this change:
* If the event contact or author (or membership contact, they are all WP accounts) is linked to an EME person, you can now use #_CONTACT (or #_AUTHOR) followed by any person placeholders (e.g. #_CONTACTNAME, #_CONTACTADDRESS1, all people placeholders preceded by “AUTHOR” or “CONTACT”) to show EME info from that personSo: if in EME a person is linked to a WP user that is the contact for an event, the info from EME will be taken. Normally that should even be the name/lastname from the WP user (unless for older events/setups).
Okay, thanks. That means “Hello #_CONTACTFIRSTNAME” will do the job?
#_CONTACTPERSON than was an old placeholder, not to use anymore? Till recently it worked and as described is showing now this weird mixing behaviour.
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