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Events Made Easy › Forums › Generic › E-mail conformations not send
Tagged: #mail #email #e-mail
Hello,
Why installed Events Made Easy the test mail is send immediately.
But when making a reservation the conformation mails are not send or with a delay of a hour.
Most of the time the conformation mails are not send!
Settings:
Free event: price zero
Options RSVP:
– Skip payment methods after booking checked
– Ticket email preference: at time of booking
All made bookings are approved booking and are visibel in the approved booking tap.
Question is: how can we ensure that everyone receives an email confirmation while the test emails are sent correctly.
Do you have mail queueing activated (judging by the comment “with a delay of an hour”, I guess so)? If so, check your “Scheduled actions” and configure how many mails you want to send in which timeframe.
Dear Franky,
Thank you very much Frank that was the solution!!!!!!