Events Made Easy › Forums › How do I … › Can’t send e-mails reservation for an event in 2.2.0 (blocked in the queue)

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Sun 25 Jul 2021 at 15:10 #62937
    Anonymous
    Inactive

    Hello Franky,

    Sorry this message is a google translate
    I had a pending project that I started over.

    I was with version 2.1.95 and everything was working fine.
    When I updated to the latest version, both “reservation approved” emails and “registration confirmation” emails stopped being sent.
    By downgrading to the old versions I saw that the problem of sending emails starts with version 2.2.0

    When I look in “Cleanup Action” the messages are in the mail queue. I have tried several configurations in “Scheduled Actions” but the messages are not sent. (in lots of 1, of 5, every minute, once every 5 minutes, etc.)

    Messages are sent “only” if in settings> mail> “Mail queue for later” is unchecked.

    I have a preprod version with the last version eme and a prod version with 2.1.95
    I have exactly the same configurations. With 2.1.95 emails are sent immediately and with 2.2.12 they are sent to the queue and stay blocked.
    Why with 2.2.0 do messages automatically go to the queue?

    What has changed between 2.1.95 and 2.2.0?
    Can you help me solve this problem.

    Sun 25 Jul 2021 at 16:10 #62938
    Franky
    Keymaster

    Like said: if the mails are in the queue (which means you have queueing activated), you need to configure the queue send options (see “Scheduled actions” submenu).

    Sun 25 Jul 2021 at 16:19 #62939
    Anonymous
    Inactive

    I have tried several configurations in “Scheduled Actions” but the messages are not sent. (in lots of 1, of 5, every minute, once every 5 minutes, etc.)

    How do I configure “shedule options” so that messages are sent within a minute?

    Messages are sent “only” if in settings> mail> “Mail queue for later” is unchecked.

    Sun 25 Jul 2021 at 16:57 #62940
    Franky
    Keymaster

    If they are not sent when queueing is active, it means something is wrong with your wordpress cron. If your site doesn’t receive lots of visitors or page loads, your wp cron won’t work as expected if not triggered via system cron.
    See https://kb.wprssaggregator.com/article/195-what-is-wordpress-cron-why-do-i-need-it-and-what-are-the-alternatives

    Sun 25 Jul 2021 at 18:32 #62942
    Anonymous
    Inactive

    I solved the problem with your guidance.
    Indeed in my preprod version, access to my directory is protected by a .htaccess file and this prevented the server from accessing wp-cron.php. I saw the problem with the WP Control plugin.
    But why I didn’t have this problem with 2.1.95 remains a mystery 🙂

    Thanks a lot

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • The forum ‘How do I …’ is closed to new topics and replies.
Scroll to Top