Events Made Easy › Forums › How do I … › Not able to send membership related emails

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  • Sun 15 Aug 2021 at 14:07 #63017
    Anonymous
    Inactive

    Hi Franky,

    I was trying to send a ‘you still have to pay’ email tot members who did not pay yet for the membership.
    I went to the non-active members through ‘members’ and then filtering them.

    Then selecting them > bulk action> send them membership related mails –> and then using a subject template and a message template. When pressing ‘apply, I get a message in that row telling me to ‘wait a moment’, but nothing is being send.

    Is it something I am doing wrong?

    Sun 15 Aug 2021 at 15:15 #63019
    Franky
    Keymaster

    First, you can use the mass action “resend the mail for pending members” in the members overview.
    However, your method should be working, but I’m assuming the subject is too long (is that possible, due to the use of a template?). The next version will be more strict in that regard.

    Mon 16 Aug 2021 at 21:58 #63028
    Anonymous
    Inactive

    I did that one, when I saw it didn’t work to do a custom template.

    The subject title was not long at all. I tried again after the update and now it works! 🙂

    Tue 17 Aug 2021 at 00:30 #63031
    Franky
    Keymaster

    Well, the update (in that case) just limited the sender/receiver name/email and subject in length. So one of those must have been too long. Anyway, since it works now: glad it does 🙂

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