Events Made Easy › Forums › How do I … › RSVP form submit does nothing

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  • Tue 7 Dec 2021 at 15:22 #63544
    Franky
    Keymaster

    That means some javascript error is preventing the submit. Your browser console should tell you what is wrong then. If you give a demo (test) event url, I can check from my end too.

    Tue 7 Dec 2021 at 20:17 #63545
    Anonymous
    Inactive

    Hi,

    Thanks for the answer.

    Unfortunately, no javascript error:

    You can use this to test it:
    https://chorus.coriolis.ch/events/646/thierry-lang-et-la-couleur-des-cordes/

    Thanks a lot,
    Stephan

    Tue 7 Dec 2021 at 20:53 #63546
    Franky
    Keymaster

    I don’t see any problem here. I just tried and got as answer “Votre réservation a été transmise – Consultez votre messagerie”.
    While I did not receive a mail, in that case:
    – check your mail settings (but you did that, so that seems ok)
    – check your mail templates (in the generic settings or per event) so the mails you want sent don’t have an empty subject or body
    – check also the mail setting “Enable the RSVP e-mail notifications?”

    Wed 8 Dec 2021 at 11:59 #63548
    Anonymous
    Inactive

    Thanks,

    I found out the problem: it was queuing emails and they were sent in batch. I disabled queuing and now emails are sent immediately. I suppose this functionality appeared after 1.4.3 and was set automatically.

    Another last (I hope) question: where is the destination email for event reservation? 1 is sent to the customer, but the site owner receives one and I cant find where it’s defined.

    Is it “Default email sender address” ?

    Thanks,
    Stephan

    Wed 8 Dec 2021 at 16:29 #63555
    Franky
    Keymaster

    Glad it works!
    For events, the contact person is used to receive mails (set when defining the event). If no contact person is set, the event author is used. And if even that would be empty, the admin account would get the mail. Can you check that?

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