Events Made Easy Forums How do I … …change the price for a pending booking?

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  • #62803
    Anonymous
    Inactive

    By mistake there was set up a wrong price for an event but still a booking happened. Is there a chance to change the price for a pending booking in the dashboard? I couldn’t find. Sure I can workaround with discount or reject and new registration. Or as I will do now by edit it in the database.

    I guess it is a rare use case but still like to know if I miss an easy way to do it.

    #62806
    Franky
    Keymaster

    Normally, when editing a booking, the price change will be chown as a warning that the new price will be taken into account when editing the booking. So just edit the bookng and all should be ok.

    #62811
    Anonymous
    Inactive

    That seems to work partly.

    I edited the entry and saved but didn’t receive any price hint. But there was a message showing up that there are problems with mail sending. Might be another issue but is this editing leading to an automatice mail notification?

    Besides that I can see now the new price as Event price and Total price for this booking, but field Remaining still contains the old price and also e.g. Stripe is asking for the old price/remaining amount.

    #62812
    Franky
    Keymaster

    Indeed, I didn’t take the remaining into account, this fixes that:
    https://plugins.trac.wordpress.org/changeset/2558082/

    Concerning the mail: you can choose wether or not to send a mail, it is at the top when editing a booking.

    #62823
    Anonymous
    Inactive

    I found the mail part, thanks.

    I saw that it is also part of the last update and tried but no change happened. I guess because of Event price and Total price now already are correct through my attempt before.

    But thanks for taking care.

    #62825
    Franky
    Keymaster

    Yes indeed, if the price is already correct, no recalc of the remaining amount will happen.

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