No approval email is being sent out

[Anonymous]

Hello,

My site at risabg.com uses the Events Made Easy Plug-in to have students register for our class. Lately no confirmation email is being sent out when they students are approved.

Can you please advise the best way to get this back on track?

[Franky]

Check and verify your EME mail settings and check if your webserver can access the specified mailserver.

[Anonymous]

Hey Franky,

Thanks for your response. I’m not exactly sure what I’m looking for in the “EME mail settings”.

I just did another test and approved myself but never got an email that my reservation was pending (like I used to), nor did I get one that said I was approved (also like we used to). This is critical to our business, so I’d love your assistance.

Thanks!

[Franky]

Check the settings “Mail sending method” and “SMTP host” and the like in the EME settings window.

And, as said: check if your webserver can access the specified mailserver

If you don’t know what this means, ask your webserver admin guy.

[Author]

Posts