Paypal redirect no longer working – I didn't see a response to this

[Anonymous]

Hi Franky,

I didn’t see an area where this break has been highlighted but our paypal redirect for event payments is no longer working. Is there a patch?

Thank you so much,

Dalric

[Franky]

I’m assuming you’re using some javascript code to redirect to paypal, so you’ll need to debug that.

[Anonymous]

Yes,

I haven’t changed the code you told me use, which had been working the last year or so, up until recently.

Is there something that needs to change in this code you provided for me to put into the payment tab?:

<script type=”text/javascript”>
jQuery(document).ready( function($) {
$( “#paypal_form” ).submit();
});
</script>

Dalric

[Franky]

The paypal form is still called “paypal_form” (but make sure you don’t enable old and new paypal methods at the same time), so the redirect should just work. You can always check your browser console to see if no javascript error pops up.

[Anonymous]

Okay,

since we haven’t changed anything on our end, where would I need to look for methods and what are methods? To the best of my knowledge, no javascript errors pop up that I can see. Is there somewhere else I should be checking to see if there are new errors happening in the background somewhere?

Is anyone else having this error where the Paypal redirect upon registration for an event is no longer working?

[Franky]

Your EME payment methods …
And do read the changelog on paypal and paypal legacy (version 2.1.2 and 2.1.7). Since you’re unaware of anything, I’m going to assume your paypal button is not even showing up (which is totally different than “redirect not working”). So go in your EME settings, configure ‘paypal legacy’ as a payment method and select that for your events as payment method.

[Anonymous]

Figured it out from your change logs and from looking around on the site here. Thanks.

[Author]

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