Events Made Easy Forums How do I … Paypal set-up, registrations not marked as Paid

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  • #55078
    Anonymous
    Inactive

    I’ve created an event with payment by PayPal. The event registration is auto approval but payments are not being registered. When I view Events – People and their registrations, they are Not Paid, when, in fact, I have received their payment in PP account. Have I missed something in the set-up or do I need to change the settings in my PP account? or can you point me to the set-up docs for this? Thank you for your help.

    #55079
    Franky
    Keymaster

    Check your webserver logfiles to see if the IPN from paypal arrives (search for eme_eventAction=paypal_notification in your access logs)
    Also, here’s a link to IPN debugging for paypal:
    https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNTesting/ (check the chapters on “IPN Troubleshooting Tips” and “IPN Simulator testing”)

    #55080
    Anonymous
    Inactive

    Many thanks. Please can you confirm the IPN URL that I need to add in my PayPal account. This is http://mysite.com/eme_eventAction=paypal_notification – is that correct?

    #55081
    Franky
    Keymaster

    The url is shown in your PayPal settings in the paymment tab of the EME settings page in wordpress.

    #55082
    Anonymous
    Inactive

    My testing site and PayPayl account doesn’t have IPN turned on but events tickets payments are marked as Paid.

    For my live site, the client receives money via Paypal for events and from other non-website sources. So, an IPN for his Paypal account is not possible because the non-event sources shouldn’t go back to the site should they? Yet, according to my test site, payments should still get marked as Paid shouldn’t they? How would you deal with this situation?

    Thanks

    #55087
    Franky
    Keymaster

    The IPN url is given via the paypal button, so you don’t have to set it specifically in your paypal account.

Viewing 6 posts - 1 through 6 (of 6 total)
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