Problems paying with PayPal

[Anonymous]

Hello,

I am having a problem while using this plugin.
I got the next script in Options -> Paymenents -> Payment form header format, so when I click on the submit button I am redirected to the paypal page (Sandbox)

<script type=”text/javascript”>
jQuery(document).ready( function($) {
$( “#paypal_form” ).submit();
});
</script>

The problem is that when I click on the submit button I am having this error:

2017-05-04 18:00:42 SERVER -> CLIENT: 220 smtp.gmail.com ESMTP 31sm4030198wrt.35 – gsmtp
2017-05-04 18:00:42 CLIENT -> SERVER: EHLO localhost
2017-05-04 18:00:42 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [79.155.37.113] 250-SIZE 35882577 250-8BITMIME 250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-CHUNKING 250 SMTPUTF8
2017-05-04 18:00:42 CLIENT -> SERVER: AUTH LOGIN
2017-05-04 18:00:42 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2017-05-04 18:00:42 CLIENT -> SERVER: ai5jYXJhemFsdWlzQGdtYWlsLmNvbQ==
2017-05-04 18:00:42 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2017-05-04 18:00:42 CLIENT -> SERVER: bWFhZHJpZGlzdGFh
2017-05-04 18:00:42 SERVER -> CLIENT: 534-5.7.14 Please log in via your web browser and 534-5.7.14 then try again. 534-5.7.14 Learn more at 534 5.7.14 https://support.google.com/mail/answer/78754 31sm4030198wrt.35 – gsmtp
2017-05-04 18:00:42 SMTP ERROR: Password command failed: 534-5.7.14 Please log in via your web browser and 534-5.7.14 then try again. 534-5.7.14 Learn more at 534 5.7.14 https://support.google.com/mail/answer/78754 31sm4030198wrt.35 – gsmtp
2017-05-04 18:00:42 SMTP Error: Could not authenticate.
2017-05-04 18:00:42 CLIENT -> SERVER: QUIT
2017-05-04 18:00:42 SERVER -> CLIENT: 221 2.0.0 closing connection 31sm4030198wrt.35 – gsmtp
2017-05-04 18:00:42 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
2017-05-04 18:00:42 SERVER -> CLIENT: 220 smtp.gmail.com ESMTP f63sm2177418wmh.8 – gsmtp
2017-05-04 18:00:42 CLIENT -> SERVER: EHLO localhost
2017-05-04 18:00:42 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [79.155.37.113] 250-SIZE 35882577 250-8BITMIME 250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-CHUNKING 250 SMTPUTF8
2017-05-04 18:00:42 CLIENT -> SERVER: AUTH LOGIN
2017-05-04 18:00:42 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2017-05-04 18:00:42 CLIENT -> SERVER: ai5jYXJhemFsdWlzQGdtYWlsLmNvbQ==
2017-05-04 18:00:42 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2017-05-04 18:00:42 CLIENT -> SERVER: bWFhZHJpZGlzdGFh
2017-05-04 18:00:42 SERVER -> CLIENT: 534-5.7.14 Please log in via your web browser and 534-5.7.14 then try again. 534-5.7.14 Learn more at 534 5.7.14 https://support.google.com/mail/answer/78754 f63sm2177418wmh.8 – gsmtp
2017-05-04 18:00:42 SMTP ERROR: Password command failed: 534-5.7.14 Please log in via your web browser and 534-5.7.14 then try again. 534-5.7.14 Learn more at 534 5.7.14 https://support.google.com/mail/answer/78754 f63sm2177418wmh.8 – gsmtp
2017-05-04 18:00:42 SMTP Error: Could not authenticate.
2017-05-04 18:00:42 CLIENT -> SERVER: QUIT
2017-05-04 18:00:42 SERVER -> CLIENT: 221 2.0.0 closing connection f63sm2177418wmh.8 – gsmtp
2017-05-04 18:00:43 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

After this error sometimes the page shows this:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@paypal.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Other times I am redirected to the paypal page where I make the payment. After this, I can see in the eme_bookings table that the reservation is made but the booking_paid field is set to 0.

I would like to know why this is happening and how to solve it.

Thank you very much,

Jaime

[Franky]

You seem to have smtp debugging activated *and* it seems you can’t send mails via your google account. Fix that google-prob first, then deactivate smtp debug and try again.

[Anonymous]

Okey, I have solved the mail problems. But I’m still having the same problem:
When I click on the submit button sometimes the page shows this:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@paypal.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Other times I am redirected to the paypal page where I make the payment. After this, I can see in the eme_bookings table that the reservation is made but the booking_paid field is set to 0.

Thanks again!

[Franky]

You need to check your webserver logfiles for your “internal server error” problem.
For paypal to work and indicate a payment as paid, paypal needs to be able to call back to the server, so for that you need to check your webserver logfiles for lines containing “eme_eventAction=paypal_notification”.
If that arrives you can still activate paypal debugging in eme, see the function eme_paypal_notification in eme_payments.php (see the lines containing log_to_file and/or log_to_email in that function, pretty self-explanatory)

[Author]

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