reactivation fatal error when upgrading

[Anonymous]

Hi Franky, posting here in a new bug per your request, following up on the posting elsewhere(EME stopped working after upgrade – Arras theme issue). I appreciate your prompt response. Reiterating, I ran into problems when I deactivated Events Manager Extended to activate Events Made Easy, receiving a fatal error suggesting certain files and directories could not be found. Following your response, i.e., that it seems to be a wp issue not an eme issue, I looked for answers in the wp support forums without success. I also deactivated and reactivated 19 other plugins without any problems among any of them, leading me to think there is some issue unique to eme, or that there is some kind of conflict. I tried activating eme while all other plugins were deactivated and got the same fatal error message.

Thanks again for taking a moment for helping to shed some light on this problem and possible solutions.

[Franky]

Which WP version are you using? And post the error message you get again, also look in the webserver logfiles (access and error) for possible hints.

[Anonymous]

I am using WordPress 3.2.1. The error message is as follows:

Plugin could not be activated because it triggered a fatal error.

Warning: require_once(/home/www/1b3cdc2ba36a3d1ff0c298116ae64dea/web/wp-content/includes/upgrade.php) [function.require-once]: failed to open stream: No such file or directory in /home/www/1b3cdc2ba36a3d1ff0c298116ae64dea/web/wp-content/install.php on line 39

Fatal error: require_once() [function.require]: Failed opening required ‘/home/www/1b3cdc2ba36a3d1ff0c298116ae64dea/web/wp-content/includes/upgrade.php’ (include_path=’.:/opt/php/lib/php’) in /home/www/1b3cdc2ba36a3d1ff0c298116ae64dea/web/wp-content/install.php on line 39

Can you give me a little more guidance as to what are and where do I find the webserver logfiles (access and error)?

[Franky]

The location of your logs should be given to you by the website administraor. Also, does these exist:

/home/www/1b3cdc2ba36a3d1ff0c298116ae64dea/web/wp-content/includes/upgrade.php

/home/www/1b3cdc2ba36a3d1ff0c298116ae64dea/web/wp-content/install.php

?

From what I can see, the WP file install.php requires upgrade.php but it can’t find it.

[Anonymous]

hi Franky. Well I found the problem! There was a copy of install.php in the wp-content folder. why and how I know not, but once removed eme installed without worry. thanks very much for your patience. I appreciate your help.

[Anonymous]

Warning: fsockopen() [function.fsockopen]: unable to connect to localhost:25 (Connection refused) in /home/chicago/public_html/wp-content/plugins/events-made-easy/phpmailer/class-smtp.php on line 122

Fatal error: Call to undefined method SMTP::getError() in /home/chicago/public_html/wp-includes/class-phpmailer.php on line 1910

[Franky]

Ask your provider for the mail settings on your webserver, or use phpmail in the settings. And please: don’t hijack other threads, open a new one for issues you might have.

[Author]

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