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Events Made Easy › Forums › Generic › RSVP Form Not Working After Change of Primary Domain Name
Good Day, I set up my word press site at nhtraininginstitute.com, and am using Events Made Easy, which is pretty sweet, upon completion I changed the primary domain to NHADACA.org. Everthing went pretty smoothly with the primary domain change/execution except that we, the office, is not receiving the notice of new registration into our email box now. Previous to the changeover it was working magnificently. Any thoughts on what could have influenced this mishap?
Also, all confirmations are being delivered with the registrants last name so it says Dear Ross, instead of Dear Ginger, despite my proper coding in the RSVP of Dear #_RESPNAME, in the Respondent Email Format section.
Thank you in advance:)
Check your mail settings, nothing more I can say about that.
Concerning the last name: #_RESPNAME is short for #_RESPLASTNAME. For all possible placeholders: http://www.e-dynamics.be/wordpress/?cat=27
Thank you. I did not realize #_RESPNAME is short for #_RESPLASTNME. Therefore, if I put #_RESPFIRSTNAME it will address the person by their first name in the confirmation email, correct? Thank you in advance, I appreciate it.
I checked my mail settings and they are all good. I wonder if I uninstall and reinstall. I had godaddy check the mail settings on that end too. The customer is receiving their confirmations but we, in house, are not.
If the customer is receiving their mails, then mail works. Check the “author” of the event (the contact person that receives the mails).
I’m sorry, thank you, but I’ve looked in all parts of the settings field and I cannot find any author setting. Where would I find that?
When editing an event, you’ll see it on the right side of your screen.