RSVP form submit does nothing

[Anonymous]

Hi,

I migrated a site which was using EME 1.4.3 to 2.38 (39 now), and when I use the form to rsvp for an event, nothing happens (the event page is updated). Nothing in the logs, no error.
I tried to put an error_log in eme_send_mails_ajax_actions and eme_send_mail and nothing is happening there.
I tried to send a test email via the EME settings and it works, and my error_log is triggered.

It seems that when I press Submit, the call is made to admin-ajax.php with the form data ??

How to debug this problem?

Thanks,
Stephan

[Franky]

That means some javascript error is preventing the submit. Your browser console should tell you what is wrong then. If you give a demo (test) event url, I can check from my end too.

[Anonymous]

Hi,

Thanks for the answer.

Unfortunately, no javascript error:

You can use this to test it:
https://chorus.coriolis.ch/events/646/thierry-lang-et-la-couleur-des-cordes/

Thanks a lot,
Stephan

[Franky]

I don’t see any problem here. I just tried and got as answer “Votre réservation a été transmise – Consultez votre messagerie”.
While I did not receive a mail, in that case:
– check your mail settings (but you did that, so that seems ok)
– check your mail templates (in the generic settings or per event) so the mails you want sent don’t have an empty subject or body
– check also the mail setting “Enable the RSVP e-mail notifications?”

[Anonymous]

Thanks,

I found out the problem: it was queuing emails and they were sent in batch. I disabled queuing and now emails are sent immediately. I suppose this functionality appeared after 1.4.3 and was set automatically.

Another last (I hope) question: where is the destination email for event reservation? 1 is sent to the customer, but the site owner receives one and I cant find where it’s defined.

Is it “Default email sender address” ?

Thanks,
Stephan

[Franky]

Glad it works!
For events, the contact person is used to receive mails (set when defining the event). If no contact person is set, the event author is used. And if even that would be empty, the admin account would get the mail. Can you check that?

[Author]

Posts