The captcha is not working correctly anymore

[Anonymous]

Hi,

I used the same RSVP form I had used for a previous event (for Greece)
but now when I tried to test the booking form, even though I type each time the correct captcha it says I put the incorrect code. Maybe because I updated the EME to newer version and this is a new bug.
When I tried to remove the captcha option from the form, it does not allow me to do that as it does not display the form anymore but says some important placeholders are missing.

Please help as soon as possible. As I need to use the booking system for my already announced event.

Here is what it has:

<font size=”5.5″>ΦΟΡΜΑ ΕΓΓΡΑΦΗΣ</font>
<table class=’eme-rsvp-form’>
<tr><th scope=’row’>Επίθετο*:</th><td>#_LASTNAME</td></tr>
<tr><th scope=’row’>Όνομα*:</th><td>#_FIRSTNAME</td></tr>
<tr><th scope=’row’>E-Mail*:</th><td>#_EMAIL</td></tr>
<tr><th scope=’row’>Τηλέφωνο:</th><td>#_PHONE</td></tr>
<tr><th scope=’row’>Υπόλοιπο Διαθέσιμων Θέσων:</th><td>#_AVAILABLESEATS</td></tr>
<tr><th scope=’row’><font size=”4″>ΕΠΙΛΟΓΕΣ ΠΛΗΡΩΜΗΣ</font></th></tr>
<tr><th scope=’row’>A.<font size=”3,5″> Κόστος Σεμιναρίου με <br>     Έγκαιρη Εγγραφή:</font></th><td><br>#_PRICE{1} #_CURRENCY <font size=”3″> *(Ισχύει μέχρι και 26/5) </font></td></tr>
<tr><th scope=’row’>___Επέλεξε Θέση(εις) εδώ:</th><td>#_SEATS{1} <font size=”3,5″>Πληρωμή Προκαταβολής 100 #_CURRENCY ανά θέση /ή το σύνολο, μέσω κατάθεσης σε λογαριασμό τραπέζης</font></td></tr>
<tr><th scope=’row’>B.<font size=”3,5″> Κόστος Σεμιναρίου με <br>     Μετρητά στην Είσοδο:</font></th><td><br>#_PRICE{2} #_CURRENCY</td></tr>
<tr><th scope=’row’>___Επέλεξε Θέση(εις) εδώ:</th><td>#_SEATS{2} <font size=”3,5″>Δήλωση κράτησης θέσης(εων) με μετρητά την ημέρα έναρξης του σεμιναρίου στις 27/5</font></td></tr>
<tr><th scope=’row’>Σημείωση /Σχόλια:<br><font size=”2.5″>Αναγράψτε το ονοματεπώνυμο του ατόμου που σας σύστησε ή/και σχόλια σας</font></th><td><br><br>#_COMMENT</td></tr>
#_CAPTCHAHTML{<tr><th scope=’row’>Παρακαλώ πληκτρολογήστε τον κωδικό που αναγράφεται:<font size=”1″><br>(Προσοχή: λατινικοί χαρακτήρες)</font></th><td><br>#_CAPTCHA</td></tr>}
<tr><th scope=’row’></th><td><font size=”5″> #_SUBMIT{ΠΑΤΗΣΤΕ ΕΔΩ ΓΙΑ ΕΓΓΡΑΦΗ}</td></tr>
</table>

when i try to remove the:

#_CAPTCHAHTML{<tr><th scope=’row’>Παρακαλώ πληκτρολογήστε τον κωδικό που αναγράφεται:<font size=”1″><br>(Προσοχή: λατινικοί χαρακτήρες)</font></th><td><br>#_CAPTCHA</td></tr>}

the form is not displayed anymore.

Thank you in advance,
Dimitra T.

[Anonymous]

I realize that in order to remove the Captcha option I had to deactivate the Captcha from settings.
But still the captcha is not working correctly when used as above in the registration form even though it is activated in the settings.

[Franky]

Maybe you’re blocking cookies? If the image shows up, the basic captcha code works fine so if the error is in the verification it means the session cookie doesn’t get through ok. Either a prob on your server on your browser. So check your server error logfiles and also your browser (use some debug tool to check the session cookie and check on the server for the values stored there)

[Anonymous]

thanks for the reply
not really able to follow your instructions as not as knowledgeable in the error log files but thank you none the less. 🙂

I will probably go with the option of removing the captcha all together. 🙂

[Anonymous]

Franky, I’ve had the same problem when trying to use cookie control. Is there some documentation on the name of the session cookies so I can configure the cookie controls to allow them. Thank you

[Franky]

I use regular php sessions for this, so if your php is configured to NOT use cookies for this, it will not work.
See http://php.net/manual/en/session.configuration.php

[Anonymous]

Franky – forgive me, but I’m not expert enough to fully understand this. I’m trying to implement a cookie controller (Cookie Control 8 from CIVIC). Without this in place, EME is working great, but when I enable the cookie controller I get the Captcha problem. I’m trying to work out which cookie is being blocked by the Cookie Controller in order to configure it. I know this isn’t really your problem, but any help would be appreciated – EME is working great !! Thank you

[Anonymous]

Franky – ignore the last post. I think I’ve debugged it now. Sorry to bother you and keep up the good work!

[Author]

Posts