The time is not correct with the time zone I am & [#_HOURS_TILL_START] issue

[Anonymous]

Hi,
I have encounter the following issue, a bug maybe?
My event stopped accepting registrations/bookings hours before the time I had set for it: e.g. 2 hours before start. I realized also by the use of [#_HOURS_TILL_START] and [#_DAYS_TILL_START] that they are not in accordance with my time zone Pacific Time Zone US. It seemed almost that they and the time was according to european time zones, at least a couple of hours ahead.
Please help as it makes me loose clients who want to register hours before the event.

Also when an event is considered by the system EME as past event (even on the day of the event) I am not allowed anymore to send emails via back end as the scroll down option to find the event I want to send e-mails does not include past events only future ones. Any way around it?

Thank you very much in advance!

[Franky]

I can’t reproduce that here. Are your wordpress settings correct? And your php.ini settings? Feel free to send me an admin account so I can take a look for myself.

[Anonymous]

Hi Franky,

Oops!! Thought the time settings in WP were automatically updated according to where the admin is.. !
Yes my settings were not correct! I corrected it now.
Thank you for your response and your willingness to help!

[Franky]

Nice to hear it is not a bug 🙂

[Author]

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